SmokeRing

Support

Stuck on something? Email us and a human (usually the founder) answers.

Your account

Signing in: SmokeRing uses Sign in with Apple, Google, Facebook, or email. Link more than one and they all open the same account — identities merge, never fork.
Export your data: In the app, go to My Pit → Settings → Export for a full JSON copy of your account.
Delete your account: My Pit → Settings → Delete account removes your account and data from our servers and this device. It cannot be undone.

Does SmokeRing control my grill? Never. SmokeRing guides, times, and logs — it reads probe temperatures you connect and nothing more. You are always the pitmaster; follow your grill manufacturer's safety instructions.
My cook disappeared! It shouldn't be able to — cooks save on your device first and sync when you're back online. If something looks lost, email us before deleting the app.
Which grills work? All of them. Your pit lives in My Pit whatever the brand, and temperature probes with cloud connections (like MEATER and FireBoard) feed live temps for any cooker.

Reporting: Every post, comment, and profile has a report option. Block anyone from their profile — they won't see you and you won't see them.
Founding Pitmasters: Questions about the founding class, pricing locks, or the printed Year in Smoke book — email us with "Founding" in the subject.